IMPORTANT

Privacy Policy

General provisions

Ilzenberg Manor (hereinafter referred to as the “Company”), in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the General Data Protection Regulation or GDPR) and the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania, hereby establishes the terms and conditions for the processing of personal data when using the Ilzenberg Manor website, services and communication channels (hereinafter referred to as the Privacy Policy).

This Privacy Policy does not apply to third-party websites, services or applications accessible through links on the website of the Company. Visitors are advised to read the Privacy Policies of such third parties independently.

Concepts

Personal data (PD) – any information relating to a natural person who has been identified or can be identified, directly or indirectly.

Data subject – a natural person whose personal data is processed by the Company.

Data controller – Ilzenberg Manor.

Data processor – third parties who process personal data on behalf of the Company.

Cookies – small text files that are stored on a visitor’s device while browsing a website.

Other terms used in this Privacy Policy correspond to the terms used in the GDPR and the legal acts of the Republic of Lithuania.

Data Controller and Contact Information

Ilzenberg Manor

Ilzenbergas Village 4, Juodupė Eldership
LT-42440 Rokiškis District

Phone: +370 696 44004
Phone: +370 688 48551

Ilzenberg Manor Farm

Phone: +370 616 29375
E-mail: ukis@ilzenbergas.lt

Personal Data Processing Principles

The Company processes personal data in accordance with the following principles:

  • lawfulness, good faith and transparency;
  • purpose limitation;
  • data minimization;
  • accuracy;
  • retention period limitation;
  • integrity and confidentiality.

Processing of personal data when visiting the website

When visiting the website of the Company, the following data is collected automatically:

  • IP address;
  • date and time of visit;
  • pages and files viewed;
  • browser type and operating system;
  • connection source (referrer URL).

The purpose of processing is to ensure the operation, security, stability and improvement of the website.

Legal basis – the legitimate interest of the Company (Article 6(1)(f) of the GDPR).

Data retention period – data is retained only for as long as necessary to achieve the specified purposes, or is anonymized.

Processing of personal data for statistical and analytical purposes

The Company uses website analytics tools (e.g., Google Analytics) to analyse the behaviour of visitors, track traffic statistics and improve its services.

The data collected during analysis is not directly attributable to a specific individual, and IP addresses may be anonymized.

Visitors may reject analytics cookies in their browser settings or by using appropriate tools.

Use of cookies

The cookies used on the website of the Company help to:

  • ensure the technical functioning of the website;
  • analyse visitor traffic;
  • improve the user experience;
  • carry out marketing activities (only with consent).

Visitors can manage cookies in their browser settings or using the cookie selection tool provided on the website.

Processing of personal data for direct marketing purposes

The Company processes personal data for direct marketing purposes only after obtaining the explicit and active consent of the data subject.

Data processed:

  • name, surname;
  • e-mail address;
  • telephone number.

The data subject has the right to withdraw his or her consent at any time.

Processing of inquiries, reports and complaints

When an inquiry, report or complaint is submitted, the following data is processed:

  • name and surname;
  • e-mail address;
  • telephone number;
  • content of the submitted report.

Purpose of processing: to respond to inquiries, investigate complaints and ensure service quality.

Retention period: 1 year from the date of response

Transfer of personal data to third parties

Personal data may be transferred to:

  • IT, website maintenance and analytics service providers;
  • law enforcement authorities in accordance with the procedure established by legal acts.

Data is transferred only to the extent necessary to achieve a specific purpose.

Data retention periods

Personal data is retained:

  • until the service is completed;
  • until consent is withdrawn;
  • or for the period specified by a legal act.

Once these periods have expired, the data is destroyed or irreversibly anonymized.

Rights of Data Subject

Data subject has following rights:

  • to access to the data being processed;
  • to require to rectify inaccurate personal data;
  • to data erasure;
  • to restriction of data processing;
  • to object data processing;
  • to submit a complaint with the State Data Protection Inspectorate.

Security Measures

The Company implements technical and organisational security measures to ensure the protection of personal data against unauthorised access, loss or disclosure.

Final Provisions

This Privacy Policy takes effect on the date of its publication.

The Company reserves the right to update the Privacy Policy at any time by posting a notice on the website.